FAQs
Frequently Asked Questions
Is Eventrra Free
Eventrra Entertainment is a full service event management solution.
We provide the following free services
- Event Calendar
- Event Submissions
- Event Ticket Creation
We provide the following paid services
- Ticket Sales
- Permit Procurement
- On-Site Event Management
- Venue Management
How Long Before I See My Event
Our team reviews events and ensures that they are published within 24 hours.
Where is Eventrra based?
Eventrra is a Jamaican based company, We currently provide our full-service package to Jamaica.
The Event Calendar, Event Submission & Event Ticketing solutions can be used internationally.
Do I need a website to launch an event?
No, Eventrra provides all the services you need to get your event off the ground.
Do I need to sell tickets to publish my event?
No, our Event Calendar provides a home for all events.
Where is my Ticket?
Eventrra provides 100% scannable digital tickets which allow for attendee management.
Tickets are sent to your email from info@eventrra.org check your Junk or Spam mail if you don’t see our tickets.
How do I get my money from Eventrra?
To make sure you get paid for your ticket sales, it’s crucial to provide Eventrra with your banking information.
You can be paid by direct deposit when using Eventrra.
Your payout will start processing 4-5 business days after the event ends.
Does Eventrra Provide Refunds?
Eventrra is a full service event mnagement gateway, ticket sales are provided as a service to providers and are not set by Eventrra.
The full refund policy can be found here.
ABOUT US
Eventrra entertainment is a company created to be a one stop shop for entertainment needs. The vision is if you need it we supply it. We provide unlimited services and go the extra mile for the customer, fulfilling any needs they might have. We currently specialise in gate management, ticketing services, permit procurement, venue management and liaison services.
Our Gate management service includes starting with a gate plan to facilitate an organized entry of patrons to events whether large or small. We also provide staff to work at these points of entry for ticket scanning, banding and usually work in tandem with security officers to ensure each person entering is permitted to do so.
Our ticketing services encompass a 100% digital platform for purchasing tickets and receiving barcodes which are used for entry to events. This service is provided for free to the event planner and is at a cost to patrons. In every country there are certain governing and licensing authorities that regulate the execution of events and different aspects of same. Depending on what the event entails and where it is held decides which permits/licenses are necessary to allow for legal execution.
We are verse in which permits are needed for any type of event and where they can be procured. We also are willing to act on behalf of the planner in procurement and meeting with persons regarding the event, whether government officials, security forces or persons who own or manage entertainment spaces. This is also included in the liaison services we provide.
Our team members have over 15 years experience in the entertainment sector, and have worked in different areas such as planning, execution, promoting, marketing, venue management, security and gate and stage management. We do have the resources to connect our customers with reliable and affordable service providers with any need that may arise while planning and executing an event. We have labelled ourselves a one stop shop and as such anything entertainment can be secured through us including staff, venues, and talents.